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Mass Mailing — Email Campaigns

Mass Mailing — Email Campaigns

Reach your contacts with professional email marketing

$36
ROI per $1 spent
20%
Average open rate
6%
Average response rate

Email marketing remains one of the most effective channels for business communication. In this lesson you will set up mailing lists, create campaigns, personalize content, and track results using Odoo's built-in Mass Mailing module.

Setting Up Mailing Lists

1

Create a List

Navigate to Email Marketing, click New, name your list (e.g. Newsletter Subscribers).

2

Add Contacts

Manually, via CSV import, from CRM (Action menu), or through website newsletter blocks.

3

Sync from CRM

The most powerful approach — every lead from your form can be auto-added for follow-up campaigns.

Creating a Campaign

1

Start New Mailing

Go to Email Marketing, click New. Set Subject (under 50 chars), From, and Recipients.

2

Design the Email

Use the drag-and-drop editor: Header, Text, Image, Button, and Footer blocks.

3

Personalize

Use dynamic placeholders like {{ object.name }} and {{ object.email }} for personal touch.

4

Test and Send

Click Test to preview. Then Send immediately or Schedule for later.

PERSONALIZATION EXAMPLE
Hello {{ object.name }},

Thank you for downloading our guide!
Here are 3 tips to get started...

Best regards,
Your Team

Tracking Results

Sent

Total emails successfully delivered to recipients.

Opened

Recipients who opened the email, tracked via invisible pixel.

Clicked

Recipients who clicked on links inside the email.

Bounced

Invalid email addresses that bounced back.

Best Practices

Subject lines: short, specific, and curiosity-driven
Timing: Tuesday-Thursday mornings get the highest open rates
Mobile-friendly: over 60% of emails are read on mobile
One CTA per email: focus each message on a single call-to-action
Always include an unsubscribe link — required by GDPR and CAN-SPAM

Key Takeaway

Odoo Mass Mailing gives you a complete email marketing solution integrated with CRM. Build lists from your leads, design campaigns with drag-and-drop, personalize content, and track every metric — all without leaving your Odoo instance.

Naučte se vytvořit mailing listy, navrhovat emailové kampaně a sledovat výsledky v Odoo 18.

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